Welcome to our FAQs page.
FREQUENTLY ASKED QUESTIONS
Unless stated otherwise, all our tours are “private tours” which include your own personal guide and driver. If your tour includes a Nile River cruise, this leg of your tour is not private, although you will have your own private cabin on board the cruise ship.
Tours can be booked all year round, although some people do find the heat a bit uncomfortable during hot summer months, from June to August. This is especially true if your itinerary includes spending time in the desert, in which case we recommend visiting during the cooler months of the year.
The official currency of Egypt is the Egyptian pound, or (Geneh) in Arabic, and commonly abbreviated as LE. One Egyptian pound is 100 piastres, or “irsh” in Arabic. There are banknotes of 1, 5, 10, 20, 50, 100, and 200 LE and there are coins of 25 piastres, 50 piastres, and 1 pound. It can sometimes be difficult to find change for large bills so it is always advisable to have change on hand for taxis and tips.
Credit cards are widely used in Egypt in hotels, many shops, restaurants, and cafes. Most stores in markets like Khan El Khalili and the Luxor touristic market accept credit cards. The most common types of credit cards used in Egypt are Visa, Master Card, and American Express.
Due to the low salaries of many professionals in Egypt, many people depend on tips, or baksheesh as it is called in Egypt, as a major part of their income. Therefore, tipping is considered customary in Egypt.
if the cancellation is 45 days prior to the arrival date in Egypt cancellation fees will be 55% 20 days prior to arrival date in Egypt cancellation fees will be 65% .
Cancel up to 12 days before your trip and get a full refund, including service fees.
Yes, if you would like your package tour to include your flight to Egypt and your return flight home, please let us know once you are ready to book your vacation. Please note though that flights typically have to be paid for in full at time of booking.
When you are overseas/ holiday destination, do call your close relatives/ friends to let them know you have arrived safely and keep them updated of where you are if you are moving around. Make sure to always keep your luggage locked when leaving them behind in the hotel. Carry your passport with you and ensure you don’t carry excessive cash that might attract attention. If you are taking a self drive holiday, make sure you collect the car from the airport and get a GPS.
When you are abroad and if you want to try something local, make sure it is a recommendation from a trustworthy source. To make life easier, get a local map and identify the tourist info centres. Moreover for safety precautions, avoid walking alone at night or in dark areas and beware of pickpockets whose modus operandi is by distracting you. Also, if you drive, follow the local traffic rules and avoid driving at night.
Before your return flight, do confirm your flight details in case of delays or cancellations. It is best to ensure that you have all travel documents prepared and easily accessible for check in. Always plan your packing and don’t do too much last minute shopping that can’t fit your luggage. Keep track with the luggage requirements of the country you’re visiting in mind.
Do not forget to remind your close relatives/ friends of your return and make arrangements for an airport pick up. Keep track of all your valuables and make sure that they are in your hand- wallet, passport, camera, watch, jewellery.
Last but not least, make sure you are at the airport two hours (or 3-4 hours in some countries) earlier to avoid missing the flight.